Essential Direct Support Remote Support - Technical support (renewal) - phone consulting - 1 year - 24x7 - for Part#: FCX648-E, FCX648-E-ADV, FCX648-I, FCX648-I-ADV, FCX648S, FCX648S-ADV
Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 1 year - shipment - NBD - for FastIron GS 648P, 648P-POE, 648P-POE-STK, 648P-STK
Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labor - 1 year - carry-in - 5 business days (repair) - for FastIron SX 1600