Essential Direct Support 4-Hour Parts - Extended service agreement (renewal) - parts - 5 years - on-site - response time: 4 h - for ICX 6650-32, 6650-40, 6650-48, 6650-56, 6650-80
Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 3 years - shipment - response time: NBD - for ICX 6650-32, 6650-40, 6650-48, 6650-56, 6650-80
Essential Direct Support Next-Business-Day Parts - Extended service agreement (renewal) - parts - 5 years - shipment - response time: NBD - for ICX 6650-32, 6650-40, 6650-48, 6650-56, 6650-80
Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labor - 1 year - pick-up and return - 5 business days (repair) - for ICX 6650-32, 6650-40, 6650-48, 6650-56, 6650-80
Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labor - 3 years - pick-up and return - 5 business days (repair) - for ICX 6650-32, 6650-40, 6650-48, 6650-56, 6650-80
Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labor - 5 years - pick-up and return - 5 business days (repair) - for ICX 6650-32, 6650-40, 6650-48, 6650-56, 6650-80