Essential Direct Support Software Technical Support 24x7 - Technical support (renewal) - phone consulting - 3 years - 24x7 - 64 adaptive access points - for Part#: BR-RFS7000-L-D64
Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labor - 1 year - carry-in - 5 business days (repair) - for Part#: BR-RFS7000-GR
Essential Direct Support Return to Factory - Extended service agreement (renewal) - parts and labor - 3 years - carry-in - 5 business days (repair) - for Part#: BR-RFS7000-GR
Essential Direct Support Next-Business-Day On-site - Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - for NetIron CER 2024C, CER 2024F, CES 2024C, CES 2024F
Premier-Plus Direct Support Return to Factory - Extended service agreement - parts - 1 year - carry-in - 5 business days (repair) - for NetIron CER 2024F
Essential Direct Support Next-Business-Day On-site - Extended service agreement (renewal) - parts and labor - 1 year - on-site - response time: NBD - Brocade Network Subscription - for NetIron CER 2024F