Service Contracts - Dell - Upgrade from 3 Years Mail-in Customer Pays Freight to 5 Years Mail-in Customer Pays Freight - Extended Service Agreement - Parts and Labor - 2 Years (4th/5th year) - carry-in - repair time: 14 business days - for Wyse 3020 - 3030 - 3040 - 5010 - 5020 - 5030 - 5040 - 5060 - 5470 All-in-One - 7010 - 7020